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Privacy Policy

Ⅰ. Scope of Application

This Privacy Policy applies to all interactions between you and this website, including but not limited to:

  • Browsing, searching, and using website content

  • Placing orders, making payments, shipping, and after-sales services

  • Contacting customer support or submitting inquiries

  • Returns, refunds, exchanges, and dispute resolution

Important Note:

  • This website is intended for users aged 18 and above.

  • We do not intentionally collect personal information from minors.

  • If such information is found, we will take reasonable measures to delete or anonymize it.

Ⅱ. Information We Collect

We only collect personal information that is reasonably necessary for our services, including:

  • Information you provide directly:

    • Name

    • Phone number

    • Email

    • Shipping and billing addresses

    • Order and transaction records

    • Payment identifiers (excluding full card numbers)

  • Information automatically collected:

    • IP address

    • Device type, browser type, and operating system

    • Access time and browsing activity

    • Cookie and local storage preferences (where consent is required)

We do not intentionally collect sensitive personal information unrelated to the service.

Ⅲ. How We Use Your Information

We may use your personal information for the following purposes:

  • Processing orders, payments, shipping, and after-sales support

  • Sending notifications related to orders or services

  • Improving website functionality, performance, and user experience

  • Complying with applicable legal, tax, or regulatory obligations

  • Preventing fraud, abuse, or other illegal activities

Unless you have explicitly consented, we will not use your personal information for marketing purposes.

Ⅳ. Cookies and Similar Technologies

We may use cookies and similar technologies as permitted by law to:

  • Maintain core website functionality

  • Remember language, region, or display preferences

  • Ensure consistency in shopping cart and checkout processes

You can manage or revoke cookie permissions through your browser settings.

Disabling non-essential cookies typically will not impact core website functionality but may limit certain personalized features.

For more details, please refer to our Cookie Policy.

Ⅴ. Data Security Measures

We implement reasonable technical and organizational measures to reduce the risk of unauthorized access, disclosure, or misuse of personal information, including:

  • Encrypted data transmission

  • Access control and the principle of least privilege

  • System security monitoring and maintenance

  • Privacy and data protection training for employees

Ⅵ. Data Sharing and Third-Party Services

In certain cases, we may share limited personal information with third parties necessary for providing services, such as:

  • Payment service providers

  • Logistics and delivery partners

  • Technology, order management, or customer support service providers

These third parties are only permitted to use personal information for specific purposes and must implement reasonable security measures.

We do not sell personal information to unrelated third parties.

Ⅶ. Cross-Border Data Processing

In some cases, personal information may be stored or processed outside of Australia.

When this occurs, we will take reasonable steps to ensure that the information continues to be protected according to applicable privacy laws and security standards.

Ⅷ. Data Retention

Personal information related to orders, transactions, and accounting may be retained for a reasonable period, as required by law or business needs.

When personal information is no longer required for its original purpose, it will be deleted or anonymized where feasible, unless legally required to retain it.

Ⅸ. Data Security Incidents

In the event of a potential data security incident, we will assess the situation and take reasonable measures to respond.

Affected parties will be notified as required by law or appropriate circumstances.

Ⅹ. Your Rights

Under applicable Australian privacy law, you have the following rights:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • In certain circumstances, request deletion or restriction of the use of your personal information

To exercise these rights, please contact us using the provided details.

We will respond during business hours.

Ⅺ. Information on Minors

This website is not intended for users under the age of 18.

If we discover personal information of minors, we will take reasonable steps to address the issue.

Ⅻ. Contact Information

  • Address: 12132 WINDRIVER LN APT 13, HUDSON, FL, 34667-2935

  • Contact Number: +1(305) 890-3321

  • Email: info@mobiliro.com

  • Service Hours: Mon-Fri, 9 am to 6 pm (Australia/Sydney, AEST/AEDT)

Ⅼ. Policy Updates

This Privacy Policy is effective from the date of publication.

We may update this policy from time to time to reflect changes in legal, operational, or technological factors.

Any updates will be published on this page or communicated to you through other means.

We recommend that you review this policy regularly.